PRIVACY POLICY

Effective Date: November 23, 2025

Last Updated: November 23, 2025

At FamOnTheFly LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website famonyourfly.ai and use our travel concierge services.

INFORMATION WE COLLECT

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Travel Information: Travel preferences, destinations, dates, group size, special requirements, and accommodation preferences
• Booking Details: Consultation appointments, meeting preferences, and calendar availability
• Payment Information: Processed securely through third-party payment processors (we do not store credit card details)
• Communication Records: Correspondence through email, phone, video calls, or our booking system

We also automatically collect certain information when you visit our website:

• Usage Data: Pages viewed, time spent, links clicked, and navigation patterns
• Device Information: Browser type, operating system, and IP address
• Cookies: Small data files that help us improve your experience

HOW WE USE YOUR INFORMATION

We use your information to:
• Provide personalized travel planning and concierge services
• Schedule and conduct travel consultations via Zoom or Google Meet
• Send booking confirmations via email and SMS
• Sync appointments to your Google Calendar
• Communicate about your travel plans and itineraries
• Process payments for services rendered
• Respond to your inquiries and provide customer support
• Send occasional updates about our services (you may opt out at any time)
• Improve our website and services
• Comply with legal obligations

HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information with travel service providers, technology partners (Wix, Zoom, Google, SMS services), payment processors, and when required by law.

DATA SECURITY & YOUR RIGHTS
We implement reasonable security measures to protect your information. You have the right to access, correct, or delete your information. Contact us at support@famonthefly.ai or (800) 888-8888.